Metroline bus driver complaints

As a bus driver you are responsible for everything. Hero transport workers killed on frontline by coronavirus. You can also offer comments by calling customer relations at 6123733333 on weekdays between 8 a. We work hard to provide the very best quality of service, so it is vital.

The kerfuffle metroline had with the 222 having to do a massive reshuffle because of their late arrival was certainly not ideal, and wasnt even their fault. Metroline travel is a major bus company in london operating routes tendered by transport for london tfl in north west london. Bus users can only deal with your complaint if you have already spoken to the relevant bus company. For privacy and staff confidentiality reasons we cant always give detailed feedback on the actions we take about. London bus firms told to give drivers full sick pay to. If youve got a passion for people, weve got the perfect job for you. Metroline has confirmed that they are not aware of any issues arising from changes between electric and hybrid modes in service and they have had no such problems reported to them by their drivers. We take feedback about our staff very seriously, so please provide as much detail as possible so we can investigate your issue. Four devoted dads are among the transport workers killed during the coronavirus pandemic. These complaints and others have been going on a long time, and the union. Drive for metro job openings king county metro transit. London bus drivers told the world socialist web site that the lack of basic. Subscribe to my free weekly newsletter youll be the first to know when i add new printable documents and templates to the network of sites. Level 2 professional bus driving for london qualifications.

Colleagues of bus drivers who died of coronavirus call for. My family was hit by a bus driver with road rage sarah. Speak to a metro passenger relations representative. Your enquiry will be logged and responded to as soon as possible. Being a london bus driver is about being a professional and driving a bus and looking after passengers takes a special skill set. Metro is currently hiring parttime employees to operate the transit buses and interact with the public as a new parttime operator, youll have subsidized premiums for. Data unavailable this is a reference number related to uk accreditation framework type. If you have a complaint about a bus or train service or driver, please contact that operator directly. It carries 18 per cent of londons bus passengers, has nine bus garages and employs approaching 3,000 drivers. All complaints will be entered and tracked in metros customer relationship management database. Use the form below to commend an employee for excellent performance, to register a complaint about bus or rail service, locate a lost item or provide a suggestion.

When factoring in bonuses and additional compensation, a bus driver at metroline can. To my dismay, many of them have not submitted their complaints to mta new york city transit. Please click the lost property tab in the main navigation. For driving opportunities please contact the recruitment department on 0800. Contact us about buses if you see an issue with roadworks, or broken bus stops and shelters, the quickest way to let us know is to report a problem with our street care reporting tool.

Bus driver career profile job description, salary, and. Bus driver marcia carty, a unite member based at the perivale depot, has been barred by metroline from wearing the colours of rastafarianism red, gold and green on a head covering while at work, despite making it clear that she needs to wear her colours in order to properly observe her religion. This estimate is based upon metroline bus driver salary reports provided by employees or estimated based upon statistical methods. If your journey with us has not met your expectations we have policies in place to rectify that. An day at work at metroline, starting times are from 04. Data unavailable credits are a measure of the size of the qualification. How to complain effectively by eunice poku, outreach and public information coordinator. Further correspondence and feedback to the customer is determined based on issue. The consumer council for northern ireland deals with complaints for all bus and coach services in northern ireland. In addition, bus drivers often need a high school diploma or the equivalent. Notice board, london buses, tfl bus faults, other bus topics, trains, the canteen. Bus driver emeka nyack, 36, right, who died of coronavirus after raising concerns about the filthy state of his bus, with his son makiah, seven bus drivers mohammed nehman, left, and nadir nur. If you like working with people and want to make a difference in your community, come help us run our growing transit system.

Metroline employees with the job title bus driver make. We take feedback about our staff very seriously, so please provide as much detail as. A london bus driver kept his job after he was found guilty of careless driving in a crash that left a woman with lifechanging injuries. A typical day driving the bus for metro sometimes can be stressful but the majority of time i have a great day. Want to make a comment, complaint or give a commendation about our london. If you would like to send us your comments concerning routes 84, 242, 305 or pb1 please email us at email protected telephone 01707 347700 between 0900 and 1600 monday to friday or by post at metroline, high street, potters bar, hertfordshire en6 5be. The physical distancing requirement to sit apart will mean that buses can only carry a few people at a time. Bus workers at metroline in north and north west london have voted overwhelmingly to say that they are prepared to go on strike over pay. London travelwatch deals with complaints about local bus services run by transport for london. On wednesday september 19, 2018, at approximately 12. Drivers report safety concerns over boris buses londonist. Please contact them at uk if youre not happy with the response from tfl northern ireland. A bus driver must also meet hearing and vision requirements. Fares on all services are free under covid19 level 3.

Alperton bus garage driver said musse and holloway driver emeka nyack ihenacho lost. For further details of our complaints policy and to make a. Colleagues of bus drivers who died of coronavirus call for better. Metro home metropolitan transit authority of harris county 1900 main st. Metrobus ltd wheatstone close crawley west sussex rh10 9ua. You can also tell us by calling 0343 222 1234 call charges may apply or select the. Most employers prefer drivers to have a high school diploma or equivalent. All customers will receive an initial acknowledgement of their complaint within five business days, and where possible complaints will be resolved on the first contact. London bus company metroline warned to end religious.

Emeka nyack, 36, a dadofone, who worked in london, was among those killed by the virus along with fellow. The appeals and crossappeals in these matters arise out of a claim for unfair dismissal of a bus driver for misconduct. He closed the doors while the bus remained in the designated bus lane stopped for a red light. On top of that it also wasnt helped by the fact everytime metroline ordered a batch of the dmn things they were always late. We will reply to any messages as soon as possible, normally within 5 days. Asked to comment on the claim that bus drivers dont need ppe, the driver replied, metroline have been putting that line out for 23 weeks about. Training was great, 1st classed even they will sell you the dream of being a bus driver earning big money but its lies lies lies.

Level 2 certificate in professional bus driving for london. If i ever went back to driving buses in london,holloway would be the first garage i would approach. Current employee professional bus driver in harrow weald, england. Compare metroline with other companies before you buy. London bus company metroline to be target of major. Two of those drivers, plus a garage supervisor, worked for bus company metroline. M15 bus driver select bus number 1235 heading southbound in manhattan pulled up to the bus stop located on 2nd avenue at east 49th street. David hoggett was fired for cheaper polish drivers it was claimed. Metroline bus at the ridgeway botany bay bus stop near potters bar, greater london 8 may 2008.

Some customers who attend our outreach events tell me about unfortunate incidents involving aar. A sample of bad bus driver behavior is provided to help guide a personal transportation complaint letter. Bus drivers with coronavirus symptoms still go to work as. At metroline we pride ourselves on customer service and wed love to hear how were doing. It is a subsidiary of comfortdelgro corporation and operates services under contract to transport for london. I shall refer to him as the claimant, and the appellant in one aspect of this appeal, metroline west limited, as the respondent. Bus drivers typically go through 1 to 3 months of training. Company has a rules that make them excuse for everything what could happen to you. Southern californias longdistance commuter rail system.

I have learned how to deal effectively with people of all cultures. Our useful links section can connect you to a number of bus companies throughout the uk, but if youre still not sure who to contact, get in touch with us. While on training, you will listen and learn how everything is well organised and how it will works. A year later, the bus driver was sent to prison for four years for one count of death by dangerous driving and two counts of grievous bodily harm. It is a humbling experience for me working for metro bus system. If the answer is yes to both of these questions then why not become a metroline bus driver. Vrq this is categorisation to help define qualification attributes e. I have been working at metroline fulltime for more than 10 years. Metros public transport networks are returning to regular timetables from monday 11th may, and the central city bus interchange will reopen.